What is Pet Sitter Club?

Pet Sitter Club is a website for pet business owners. It’s included at no extra charge with a Pet Sitter Dashboard Premium Plan or can be subscribed to separately.

Includes:

• Member-only marketing materials.
• Amazing content you are free to copy and use in your own pet sitting business.  Email templates
• Leaflet templates
• Social media post ideas and awareness days
• 18 essential documents for dog walkers and cat sitters, including contracts, forms, disclaimers, and logs. 
• How-to videos for a wide range of software and websites
• New content released every month

find out more

Does Pet Sitter Dashboard work on iPhone, iPad and Mac?

Yes, Pet Sitter Dashboard runs on all Apple devices.

Does Pet Sitter Dashboard work on Android and Chromebook?

Yes, Pet Sitter Dashboard is available on your Android phone, tablet and Chromebook.

Does Pet Sitter Dashboard work on PC, Windows, Linux?

Yes, Pet Sitter Dashboard works in many different browsers including Edge, Chrome and Firefox.

Install Pet Sitter Dashboard on your Home Screen:

1. Launch the desktop app in Chrome (use this link to log in)
2. Click the Chrome menu (three vertical dots in the top right hand corner)
3. Click Install Pet Sitter Dashboard…

 

 

What if I don’t have a mobile phone signal?

Pet Sitter Dashboard works offline. 

You can access appointments, customers, pets etc. even when you don’t have a phone signal.

What’s more, anything you change while you are offline is automatically synced when you are back online.

Is Pet Sitter Dashboard really free?

Yes, Pet Sitter Dashboard is completely free for solo pet sitters. The only limit is the number of customers and documents you can store.

As your business grows you can enjoy unlimited customers and pets by subscribing to our pro package.

We also charge a small amount for additional team members. You can add and remove team members as needed.

Does Pet Sitter Dashboard work with Dollar, Euro and Pound?

Pet Sitter Dashboard supports three currencies.

• Dollar
• Euro
• Pound

To change your currency go to SETTINGS > BUSINESS.

Customers can make Online Payments using more currencies :

• AUD – Australian Dollar
• CAD – Canadian Dollar
• CHE – WIR Euro
• EUR – Euro
• GBP – Pound Sterling
• GIP – Gibraltar Pound
• NZD – New Zealand Dollar
• SGD – Singapore Dollar
• USD – US Dollar
• ZAR – South African Rand

Online Payments is a feature available on the Pet Sitter Dashboard Premium Plan.

Premium plan info

Where can I find out about new features and bug fixes?

We answer many frequently asked questions by publishing updates and bug fixes on our ‘What’s New’ and Facebook pages.

what's new facebook

Where can I find more help?

We have lots of different ways you can get help on our Help page.   Our Contact page also includes a form you can use to tell us about a bug or ask a general question.

help contact

Can I import my data?

Yes, we can import customer data from a wide range of other systems. To enquire about this service please Contact Us 

We do not charge for this service.

How do I add a team member?

Adding team members is easy. Go to SETTINGS > TEAM MEMBERS and enter their email address.

The new team member will be sent a Welcome Email explaining how to get started.

How do I resend the welcome email?

You can resend the welcome email by clicking the envelope icon on the My Team page.

• Tap Settings, Team Members
• Click the team members name
• Click the envelope icon

How do I print an invoice?

Open the invoice, scroll to the bottom and click the print button (desktop only).

Note: The print button is not visible on mobile or tablets.

How do I download invoices to my desktop?

1. Open the invoice,
2. Scroll to the bottom and click the print button (desktop only)
3. Change the destination to “Save as PDF”.

Note: The print button is not visible on mobile or tablets.

How do I customise my invoices?

Add your own message to the body and the footer of your invoices.

Maybe you want to tell your customers about your payment terms (Payment due in 7 days) or payment methods (We accept cash, PayPal and Credit Card).

To configure your invoices go to SETTINGS > INVOICES.

How do I change the services I offer?

You can change the services you offer in your SETTINGS > SERVICES.

The default services are:

• Cat Sitting
• Dog Walking
• Consultation
• Key Pickup
• Key Return

You can change the amount you charge and the name of services. For example, you could rename “Cat Sitting” to “Pet sitting”.

You can add as many other services as you need.

How do I know what each button does?

Long press a button to see what it does.