Frequently Asked Questions

Frequently Asked Questions

Most frequent questions and answers

Yes, Pet Sitter Dashboard runs on all Apple devices.

Our app is available on the App Store.

Alternatively, install our software on your Home Screen:

  1. Open Safari
  2. Log in to our app here.
  3. Click Add To Home Screen
  4. Follow the instructions

Pet Sitter DashboardPet Sitter Dashboard

Yes, the Pet Sitter Dashboard is available on your Android phone, tablet and Chromebook.

Our app is available on Google Play.

Get it on Google Play
 

Alternatively, install our app on your Home Screen:

  1. Open the website in Chrome
  2. Log in to our app here.
  3. Click the Chrome menu
  4. Click Install Pet Sitter Dashboard…

The Pet Sitter Dashboard works offline. 

You can access appointments, customer addresses etc. even when you don’t have a phone signal.

What’s more, anything you change while you are offline is automatically synced when you are back online.

Yes, the Pet Sitter Dashboard is completely free.

We support three currencies.

  • Dollar
  • Euro
  • Pound

Change your currency in My Business.

Pet Sitter Dashboard

Visit our support page to ask a specific question. You can….

  • Tell us about a bug
  • Request a new feature
  • Ask a general question
Using the Pet Sitter Dashboard

View the booking, then press the Invoice button, then press the Preview button. Next, click Print from your browser menu. 

View the booking, then press the Invoice button, then press the Preview button. Next, click Print from your browser menu. Change the Destination to Save As PDF and click Print.

Add your own message to the body and the footer of your invoices.

Maybe you want to tell your customers about your payment terms (Payment due in 7 days) or payment methods (We accept cash, PayPal and Credit Card).


To configure your invoices head over to the My Business page.

You can change the services you offer in “My Services”.

The default services are:

  • Cat Sitting
  • Dog Walking
  • Consultation
  • Key Return
  • Misc

You can change the amount you charge and the name of services. For example, you could rename “Cat Sitting” to “Pet sitting”.

You can add as many other services as you need.

To permanently cancel a booking, view the booking you want to cancel, then press the menu button and then the Cancel booking button.

Be careful, this cannot be undone.

If you want to delete one appointment (rather than the whole booking) click the Manage appointments button instead.

To permanently delete a booking, view the booking you want to delete, then press the menu button and then the Delete booking button.

Be careful, this cannot be undone.

Long press each button to see what it does.