Frequently Asked Questions

Frequently Asked Questions

Most frequent questions and answers

Yes, Pet Sitter Dashboard runs on all Apple devices.

Our app is available on the App Store.

Alternatively, install our software on your Home Screen:

  1. Open Safari
  2. Log in to our app here.
  3. Click Add To Home Screen
  4. Follow the instructions

Pet Sitter DashboardPet Sitter Dashboard

Yes, the Pet Sitter Dashboard is available on your Android phone, tablet and Chromebook.

Our app is available on Google Play.

Get it on Google Play
 

Alternatively, install our app on your Home Screen:

  1. Open the website in Chrome
  2. Log in to our app here.
  3. Click the Chrome menu
  4. Click Install Pet Sitter Dashboard…

The Pet Sitter Dashboard works offline. 

You can access appointments, customer addresses etc. even when you don’t have a phone signal.

What’s more, anything you change while you are offline is automatically synced when you are back online.

Yes, the Pet Sitter Dashboard is completely free.

We support three currencies.

  • Dollar
  • Euro
  • Pound

Change your currency in My Business.

Pet Sitter Dashboard

Visit our support page to ask a specific question. You can….

  • Tell us about a bug
  • Request a new feature
  • Ask a general question
Using the Pet Sitter Dashboard

Long press each button to see what it does. 

You can change the services you offer in “My Business”.

The default services are:

  • Cat Sitting
  • Dog Walking
  • Consultation
  • Key Return
  • Misc

You can change the amount you charge and the name of the service. For example, you could rename “Cat Sitting” to “Pet sitting”.

Yes. To permanently delete a booking you need to cancel it first. 

To cancel a booking click the trash can button.

Once cancelled, press the trash can button again to permanently delete the booking.

Be careful, this cannot be undone.

Pet Sitter Dashboard
Cancel and Delete a booking